Bot Profile
Note: This is a Pro Feature.
Bot profile is simply the chatbot persona, you can change the Messenger chatbot’s profile name and image using this feature.
It can be helpful on special occasions to wish & celebrate with your subscribers on the conversation.
The below image will help you to understand more about bot persona.
In this above image, you can see different profile pictures from the single Facebook page inbox. This is how the bot persona works. Follow the steps below to know how to create a bot persona for your chatbot.
Number one step to create a bot persona is selecting the right tool.
Navigate to Menu > Tools > Personas > Add Persona.
A popup will appear similar to the above image. In this popup,
Name – Give a new name for your bot profile.
Image URL – Paste the URL of the image to set this as a profile picture of the chatbot.
Now, go to Settings > General > Bot Profile to set that persona as your profile
That’s it. You Messenger chatbot has a new bot profile and it will reflect on the conversation with your subscribers.
Note: You can create “n” number of bot persona on chumchat platform to give more personalisation to your subscribers.
Hope this article helps you to learn more about “Bot Profile” on chumchat platform.
If you have any other doubts or queries, visit other articles on the knowledge base or interaction with our community or contact our support to get your doubts cleared.
Is this article helpful?
Articles in this section:
- How to get started?
- How to Provide your Own Translations on Built-in Flows?
- Core components of your bot
- How can I change the Default reply?
- How can I change the Welcome message?
- Custom Field
- Tags
- Overview
- How Can I Enable/Disable Message Composer Automatically?
- How to Enable/Disable Message Composer on the flow?
- How can I format date & time?
- How to use External Requests / Dynamic Contents?
- How to send random messages to the users?
- How can I Enable Notify Admins Feature?
- How to send an image/video/file to the users?
- How to create a collection of flow?
- Mailerlite
- PayPal
- General Settings
- Persistent Menu
- Icebreaker
- Greeting Message
- Bot Profile
- Default Reply
- Welcome Message
- GetResponse
- Integromat
- Klaviyo
- Pipedrive
- Platformly
- Zapier
- Truemail
- MooSend
- ActiveCampaign
- MailChimp
- Facebook Ads Integration
- Google Sheets Integration
- Stripe
- How to see all receive messages without a response?
- Get my Chatbot Link
- Analytics – Sales
- New Users Analytics
- How to import subscribers from other bot Platforms?
- How can I export PSIDs?
- How can I enable/disable live chat?
- How I can manually tag a user?
- How to see user information?
- Checkout Settings
- Shipping Settings
- Payment Settings
- Category
- Overview (Ecommerce)
- Delivery Cost based on Location
- Can I change the Symbol of money ($) on my product?
- How to disable the order updates notification?
- How to change the currency of my product?
- How to limit the minimum order value?
- How to set open hours for orders?
- How to enable Pickup on the store option?
- How to change payment methods?
- Add/Edit a Product
- Enable Cash on Delivery
- How to send a broadcast message?
- How to send messages on my user’s own timezone?
- Bot links and Ref Referral Parameters (m.me)
- QR Code Generator
- Facebook Comments
- Cancel Pro Subscription
- What is the OTN (One Time Notification)
- How to do math calculations inside your bot?
- Create Templates
- Triggers and Actions
- GDPR Compliance
- How to get the JSON code for Facebook Ads?
- Set up a Poll with Messenger Chatbot
- What is the maximum file/video size?
- Copy Flow to Another Page
- Where I can find templates?
- How to share a product on another medium?