Default Reply

Publish the chat flow after you created as per your need and creativity.

Now, you have set this as your Messenger Chatbot’s default reply.

For that, navigate to Menu > Settings > General > Default Reply 1.

On the “Default Reply 1” field, select the drop-down and choose the pre-build default reply flow (by you) as shown in the image below.

You can set three different types of default replies for your Messenger chatbot.

Create three different default reply chat flows and assign them to your Messenger chatbots as we mentioned above.

That is all, this is how you have to create and set default replies for your Messenger chatbot in the Chumchat platform.

Note: Instead of using the default replies as a reply text that your chatbot didn’t understand the subscriber’s reply, place some quick replies or buttons to navigate them to other flows. It will help you to keep your subscribers engaging with your Messenger chatbot.

Hope this article helps you to know more about “Default Reply” on Chumchat platform.

If you have any other doubts or queries, visit other articles on the knowledge base or interaction with our community or contact our support to get your doubts cleared.